Frequently Asked
Glass Questions

Alvora provides a full range of residential and commercial glass services across New York, including window replacement, storefront systems, glass partitions, shower enclosures, custom mirrors, glass railings, commercial doors, curtain wall systems, and 24/7 emergency glass services.

Yes. We work with homeowners, apartments, townhouses, retail spaces, restaurants, offices, lobbies, property managers, contractors, and architects.

We serve New York City - Manhattan, Brooklyn, Queens, the Bronx, and Staten Island - plus Long Island, Westchester, and select areas of New Jersey.

Yes. Clear photos of the opening, frame, glass, and surrounding area help us understand scope and recommend the right next step before scheduling measurement.

In most cases, yes. We work with custom sizes, finishes, and configurations for shower enclosures, mirrors, partitions, railings, and architectural glass - depending on scope and feasibility.

Yes. Each project type follows a slightly different workflow, but we regularly coordinate with property managers, GCs, and design teams on both residential and commercial projects.

Service type, project location, approximate measurements, photos of the opening or damage, glass type (if known), and your timeline. The more detail, the more accurate the initial recommendation.

In many cases we can provide a preliminary range from photos and dimensions. Final pricing usually requires an on-site measurement to confirm scope, access, and glass specifications.

Glass type and thickness, size, hardware and frame system, access conditions, building requirements, finish, scope (glass-only vs. full system replacement), and project timeline all influence cost.

Yes. For custom glass projects we schedule a precise on-site measurement before fabrication to ensure proper fit and finish.

Most non-emergency requests receive a response within one business day. For urgent or emergency requests, calling (888) 505-5695 is the fastest way to reach the team.

Yes. We replace residential windows in apartments, homes, and townhouses, including full-frame replacement and energy-efficient glass upgrades. See our Window Replacement page for details.

In many cases, yes. When the frame is in good condition, glass-only replacement (IGU swap) is a faster, lower-cost option. We confirm feasibility during measurement.

Yes. We design and install frameless, semi-frameless, sliding, hinged, and fixed-panel shower enclosures in clear, low-iron, frosted, and fluted glass.

Yes. Custom wall mirrors, vanity mirrors, full-wall mirrors, and gym mirrors - cut to size with the edge finish and mounting that suits the space.

Yes. We install interior and exterior glass railings with stainless or matte black hardware, depending on the architecture and code requirements.

Yes. Reveal and trim work is often part of a clean window replacement and we coordinate the finish to match the surrounding interior.

Yes. We design and install storefront systems for retail, restaurants, lobbies, and ground-floor commercial spaces across NYC.

Yes. We replace cracked or broken storefront glass and can coordinate temporary board-up where needed before final replacement.

Yes. Manual, automatic, and revolving commercial glass doors - including replacement of damaged door glass and hardware.

Yes. Frameless and steel-framed glass partitions for offices, conference rooms, and workplaces - with acoustic and privacy options.

Yes. We work on curtain wall systems for commercial buildings, including panel replacement and coordination with building requirements.

In many cases, yes. For active retail, offices, and restaurants we can schedule installation or replacement outside business hours to limit disruption, depending on scope.

Yes. Alvora provides 24/7 emergency glass replacement for residential and commercial properties across New York.

Keep people clear of the broken glass and call (888) 505-5695. We can dispatch board-up where needed and schedule final glass replacement.

In most cases, yes. Same-day board-up is available for broken windows, storefronts, and doors to secure the property until permanent glass is installed.

Yes. We replace broken door glass for residential and commercial entries, including storefront doors and interior glass doors.

Yes. Apartments, homes, retail spaces, restaurants, offices, and lobbies - we handle urgent residential and commercial glass situations.

For urgent or after-hours situations, calling (888) 505-5695 is the fastest way to reach the team. The form is best for planned or non-urgent projects.

We review your service type, location, photos, and notes, then respond with a recommended next step - preliminary estimate, on-site measurement, or emergency dispatch.

For custom glass, we schedule an on-site visit to take precise measurements, confirm access, and finalize glass and hardware options before fabrication.

It depends on scope. Single glass replacements are often completed in a single visit; partitions, showers, storefronts, and curtain wall work vary based on fabrication lead time and site conditions.

Yes. The work area is cleaned, packaging and debris removed, and the installation walked through with you before the team leaves.

Clear, low-iron, tempered, laminated, insulated (IGU), frosted, fluted, tinted, mirrored, and specialty architectural glass - selected to match the application and requirements.

Yes. Part of the consultation is helping you choose the right glass, hardware, and system based on use, location, performance needs, and budget.